COVID-19 Policy & Safety Plan
Long Island Window Treatments has always made our customers’ safety our top priority. During these challenging and uncertain times of the coronavirus, we would like to share with you the additional efforts our professionals are taking to ensure your health when working with us.
During this time of social distancing due to COVID-19, we are offering virtual appointments.
Virtual Consultation
Our Long Island Window Treatments shop-at-home program offers you the benefit of staying home to upgrade your window treatments. Email us to schedule a virtual appointment!
On our virtual call, we will also:
• Show product samples. See a sample you want to touch or hold up to the window? We’ll send you one!
• Talk through installation options.
• Provide a free quote.
• Answer any questions you may have.
You can also email us a picture of the room you’re looking to redesign to liwts@aol.com and we will help you find the perfect window treatment!
Impeccable customer service is our standard. In keeping with that high standard, Long Island Window Treatments will be enacting the following health-related policies when the governor’s restrictions are lifted.
1. Our store, has instituted enhanced cleaning and sanitizing efforts, including regularly disinfecting countertops, door handles, desks, computers, phones, packages and boxes, and products with alcohol-based wipes.
2. When we do re-open, employees, including sales reps and installers, will maintain good hygiene practices generally (as outlined by the CDC) and keep a safe ‘social distance’ from others.
3. All employees will wash hands and use hand sanitizer regularly immediately before and after entering a customer’s home. Employees will also sanitize product packages, products, and equipment.
4. All employees will avoid shaking hands when greeting customers and co-workers.
5. Sales reps and installers will not touch surfaces in your home beyond the windows and window trim.
6. All Long Island Window Treatments personnel will be wearing N95 surgical masks, booties, and gloves when entering your home.
7. All showroom appointments will be one-on-one.
8. The showroom will not be open to the public when the customer arrives.
9. Gloves and hand sanitizer will be offered to each and every customer.
Thank you for your patience and understanding during this time. When we reopen our storefront in May, we will continue following detailed safety and health protocols to provide the utmost safety for our customers and our team members.
Don’t hesitate to reach out to us with any questions you may have. We’re here for you!